Privacy Policy

Your privacy is important to us. This policy explains how we handle and protect your personal information in line with South African law and best industry practices.

Information We Collect

We only collect information necessary to operate our site and provide budgeting resources safely.

  • Contact details you provide, such as your name and email address, when subscribing or communicating.
  • Technical information, including your device and browser type, collected through cookies or site analytics.
  • Details of your use of our website, such as which pages you visit and your resource download history.
  • Information sent via voluntary surveys or user feedback to improve services and content.

How Your Data Is Used

We use your information strictly for improving our budgeting guides and your site experience.

  • To deliver requested resources, email updates, or notifications about new articles.
  • To analyse site usage and improve navigation, tools, and resources for families.
  • To respond to your enquiries and help solve any issues you report.
  • To comply with legal or regulatory requirements where applicable.

Legal Basis for Processing

Our data processing follows South African data protection laws, including POPIA.

We process your information based on your consent, to fulfil contractual and site obligations, or for legitimate business interests aligned with your rights and expectations.

Sharing Information

We never sell your personal details. Data is only shared when it’s essential for site operation or service delivery.

  • With trusted service providers who support website hosting, technical operations, or communications, under strict confidentiality.
  • To comply with local law, court orders, or lawful government requests as required.
  • In connection with a business transfer or reorganisation, your info remains protected by existing privacy commitments.

Data Security

We use industry-standard security measures to protect your information from unauthorised access, loss, or misuse. All collected data is stored securely and reviewed regularly to maintain high standards of safety.

Your Rights

You have control over your personal information and can request corrections or deletions at any time.

  • Request access to your stored data and receive a copy in a suitable format.
  • Ask to correct information if you believe it’s inaccurate or incomplete.
  • Request deletion of your data, within legal or site operational limits.
  • Object to processing, or request limits in certain circumstances, as allowed by law.

Cookies and Tracking

Cookies help us understand site usage and improve your experience. You can change your preferences or opt out in your browser settings.

See Cookie Policy See Cookie Policy

Contacting Us

Get in touch if you have questions or need to exercise your rights in relation to your data.

Email Address: content@seraphinova.sbs

Phone Number: +27(13)3308090

Physical Address: Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa

Policy Changes and Updates

We review this policy regularly. Major updates will be posted here to keep you fully informed.

Last Updated: February 23, 2026